FAQs > GENERAL

GENERAL


About PURE EV?

PURE acronym stands for Power Using Renewable Energy and true to its name ever since inception, the company has focused on enabling transition to sustainable energy sources. Energy storage technology has been a key area of focus since the inception and the Company has developed strong expertise in Lithium battery technology. The company management team brings significant experience from academia and the energy industry.


The company is in the business of manufacturing electric scooters and motorcycles under the brand “PURE EV” and high-performance Lithium batteries under the brand “PURE Lithium”. The company has set up a dedicated EV and battery manufacturing unit measuring over 1 lakh sqft and having a dedicated facility for R&D for EV powertrain development and testing. PURE is currently one of the leading EV2W brands in India and also having a dominant position in exports to South Asian countries Nepal and Bhutan! The company is focused on building products beloved by the mass consumer and building a trustworthy brand name in EV.

These Products are made in India or China?

Our products are purely made in India. Please visit our website for more information about our company - About Us

Is there any No cost EMI facility available?

You need to check with your nearest dealer.

What is the cost of Extended Warranty?

The Extended Warranty applicable for EPluto 7G, EPluto, ETrance NEO and ETrance Plus. The cost of extended warranty is Rs 2,999

Does your company provide service?

Yes we are providing standard service after sales for our client .

Did Pure Ev conduct any service related program for dealers?

Yes, we trained our dealer technician in our factory outlet and we provided standard service PPT with voice records for each and every Service issue.

To whom we need to contact for service?

Dealer, if he doesn't respond, then you can submit your query at the service form link.


Here is the service form link PURE EV Service Support

Do I get manual for vehicles?

Yes

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Still didn't get your answer?

Send your query at connect@purenergy.co.in and we will get back to you as soon as possible.